Terms and Conditions

Payment Terms & Conditions 

By attending the Preparedness Summit, you agree to comply with NACCHO’s Health & Safety Policy if you are attending in person, please monitor the Preparedness Summit website for the latest updates to the health & safety policies and guidelines.  

By attending the Preparedness Summit, you acknowledge that photographs and/or videos of you may be taken by our conference staff and/or photographers at any time. Furthermore, you grant the National Association of County and City Health Officials (NACCHO) permission to use photographs and/or video of your likeness in any type of media, including websites and print publications, without compensation, reward, or penalty.  

All Payment Methods 

We must receive your credit card payment, check payment in full, ACH in full, or completed PO with the invoice by 11:59 PM EST on Monday, March 18, 2024.  If we have not received payment in full by the above date, you will be required to issue payment via credit card prior to receiving access to the conference. 

Credit Card Payments 

All payments, including credit card payments, are subject to the cancellation and refund policy as issued below. Credit card payments are subject to the cancellation and refund policy as issued below. We must receive your credit card payment by Monday, March 18, 2024. 

ExpressPay (Credit Card)

Our new Express Payment feature allows you to pay any NACCHO invoice by card with just the invoice number…no login required, no need to pay through the primary account

Scan the QR Code to search for an invoice on your mobile device or go to the ExpressPay Search Page: https://ow.ly/nhQv50PZ04x

Please Note: Receipt email is sent to the primary email address of the customer that was billed. 

ACH Payments

Enroll to pay by ACH!

Scan the QR code or go here:   https://ow.ly/YzCn50PZ05J

After enrollment, your ACH payment must contain the following information: 

        1. Your organization
        2. Invoice number
        3. Service/Product Description (what you are paying for)
        4. Invoice Amount 

Check Payments 

All check payments must be in US funds drawn from a US bank. Make checks payable to NACCHO and mail full payment to:  

2024 Preparedness Summit Registration  
NACCHO Lockbox Processing  
PO Box 79197  
Baltimore, MD 21279-0197 

Purchase Order Submissions 

All registrants who would like to pay by purchase order must send a copy of the purchase order (inclusive of PO number, invoice number and bill to address) AND the invoice to PrepSummitReg@naccho.orgby 11:59 PM EST on Monday, March 18, 2024. NACCHO will confirm receipt, which will indicate acceptance of PO payment.   

NOTE: Failure to submit the purchase order as instructed, by 11:59 PM EST on Monday, March 18, 2024, will result in attendance being prohibited until payment by credit card is provided.  

NACCHO’s federal tax ID is 52-1426663 


Cancellations, Refunds, Substitutions 

Refunds are limited to conference fees paid, and do not include any travel, lodging, transportation, or other fees paid independently of conference registration at the time of refund request. Conference fees paid include but are not limited to event registration, additional guest tickets, workshop ticket purchases, and CE (Continuing Education) credit purchases. Additional onsite purchases are non-refundable. Cancellations may be submitted at any time and must be submitted to PrepSummitReg@naccho.org in writing. All refunds will be remitted by the same method of payment used to register.  

Full Refund: 

To qualify for a full refund of registration fees paid, a written cancellation must be received at PrepSummitReg@naccho.org no later than 11:59 PM EST on Friday, February 16, 2024 

50% Refund, less a $75 Administrative Fee: 

Cancellations received in writing from Saturday, February 17, 2024 until Friday, March 8, 2024 11:59 PM EST will receive a 50% refund, less a $75 administrative fee.  

No Refund: 

No refunds will be given starting Monday, March 25, 2024. Any cancellations after this date still must be submitted in writing. 


Substitutions are permitted at any time with no processing fee and must be submitted in writing to PrepSummitReg@naccho.org.  Please include the original attendee's name and the full name, designations (ex: RN, MPH, MD), title/role, email, and phone number of the new substitution. 


Accessing Your MyNACCHO Account 

You may make a credit card payment, print invoices, access receipts, reprint your event confirmation and view other personalized NACCHO information and activities by logging into your MyNACCHO account. You can also access your account by visiting www.naccho.org and selecting the "MyNACCHO Login" link located at the top right-hand corner of the NACCHO homepage. 

Once logged in, go to "My Transactions" to see and print copies of your invoices and receipts. 


Event Venue & Hotel Information 



Registration Information and Questions:

Exhibits & Sponsorships:
Sebastian Arguez 
Manager - Affiliate Partnerships, Memberships, Sponsorships & Meetings 

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