Submitting Payment
We must receive your credit card payment/check payment in full, or completed PO with invoice reference by Friday, August 21, 2020. Additional payment information can be found on our FAQ page.
Refund/Cancellation Policy
Refunds are limited to conference fees paid and do not include any travel, lodging, transportation, or other fees paid independently of conference registration. No-shows and on-site purchase are non-refundable.
Full Refund: To qualify for a full refund of registration fees paid, a written cancellation must be received by the Summit Registration Manager no later than 11:59 PM PST on June 1, 2020.
Partial Refund: Cancellations received from June 2 until 11:59 PM PST on July 20, 2020, will receive a 50% refund, less a $75 administrative fee. No refunds will be given starting July 21, 2020. Cancellation and refund requests should be sent via e-mail to
PrepSummitReg@naccho.org.
Substitutions are permitted at any time and must be submitted in writing to PrepSummitReg@naccho.org. Please include the original attendee's name and the substitute's full contact information.
Rollover of In-Person Registration
In-person Preparedness Summit registrations have been rolled over to the virtual conference at the new registration rate for your registration category and any balance will be credited to April 2021 Preparedness Summit registration. Those who do not wish to roll over their dollars to 2021 will be eligible for a refund.
Questions
For registration questions and information, please call the conference department at (202) 796-2671 or email the registration department at
PrepSummitReg@naccho.org.
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