Submitting Payment
We must receive your credit card payment/check payment in full, or completed PO with invoice reference by Friday, April 9, 2021. Additional payment information can be found on our FAQ page.
Refund/Cancellation Policy
Refunds are limited to conference fees paid and do not include any travel, lodging, transportation, or other fees paid independently of conference registration. No-shows and on-site purchase are non-refundable. All refunds will be remitted by the same method of payment used to register.
Full Refund: To qualify for a full refund of registration fees paid, a written cancellation must be received by the Summit Registration Manager no later than 11:59 PM PST on February 19, 2021.
Partial Refund: Cancellations received from February 20 until 11:59 PM PST on March 19, 2021, will receive a 50% refund, less a $75 administrative fee. No refunds will be given starting March 20, 2021. Cancellation and refund requests should be sent via e-mail to
PrepSummitReg@naccho.org.
Substitutions are permitted at any time and must be submitted in writing to PrepSummitReg@naccho.org. Please include the original attendee's name and the substitute's full contact information.
Questions
For registration questions and information, please call the conference department at (202) 796-2671 or email the registration department at
PrepSummitReg@naccho.org.
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